Terms of service
Terms of Service
Last updated: September 29, 2026
Welcome to GC Xmas Trees. This website and online store are operated by Yiwu Shizi Home Furnishings Co., Ltd. (义乌市柿子家居用品有限公司).
By visiting our website, placing an order, or using any part of our services, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
1. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, dimensions, specifications, prices, and availability are accurate.
However, product appearance may vary slightly due to photography, lighting, screen settings, manufacturing tolerances, packaging updates, or production batches.
Artificial Christmas trees may require assembly and shaping after unpacking. Branch fullness and final appearance may depend on proper assembly and branch shaping.
We reserve the right to update product information, pricing, specifications, availability, and product offerings at any time.
2. Orders
Submitting an order constitutes an offer to purchase.
We reserve the right to accept, refuse, cancel, or limit an order in circumstances including:
- payment authorization problems;
- suspected fraud;
- inventory errors;
- pricing errors;
- incorrect product information;
- fulfillment limitations;
- shipping restrictions;
- other reasonable business or legal reasons.
If a paid order is canceled by us, the applicable amount will be refunded to the original payment method.
3. Pricing and Payment
Unless otherwise stated, prices are displayed in U.S. dollars.
Applicable shipping charges, taxes, and other fees will be shown during checkout when required.
Payments are processed through supported third-party payment providers, including PayPal and other payment methods that may be made available through Shopify.
Customers are responsible for providing complete and accurate billing and payment information.
4. Shipping and Delivery
Orders may be fulfilled from different U.S. warehouse locations depending on inventory availability and destination.
Delivery times are estimates and are not guaranteed.
Carrier delays, severe weather, holiday volume, transportation disruptions, incorrect addresses, and other circumstances outside our reasonable control may affect delivery times.
Please review our Shipping Policy for full shipping terms.
5. Returns and Refunds
Returns, exchanges, replacements, and refunds are handled according to our Return & Refund Policy.
Customers should contact us before returning any product.
Products that have been used, damaged after delivery, materially altered, or returned without appropriate packaging may not qualify for a full refund.
6. Product Use and Safety
Customers are responsible for assembling, using, maintaining, and storing products according to the applicable instructions.
If a product includes lighting or electrical components, customers should inspect the components before use and discontinue use if damage is found.
Products should only be used for their intended purpose.
7. Intellectual Property
All website content, including product images, product descriptions, graphics, logos, branding, videos, designs, and text, is protected by applicable intellectual property laws.
Except where expressly permitted, you may not reproduce, distribute, copy, modify, republish, or commercially use our content without prior authorization.
8. Third-Party Services
Our store is powered by Shopify and may use third-party services including payment processors, logistics providers, analytics services, and other technology providers.
We are not responsible for the independent acts, policies, availability, or performance of third-party service providers except as required by applicable law.
9. Prohibited Use
You may not use this website or our services for unlawful, fraudulent, abusive, harmful, or unauthorized purposes.
You may not attempt to interfere with the security, operation, functionality, or integrity of our website or services.
10. Accuracy of Information
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times, or availability.
Where permitted by applicable law, we may correct such information even after an order has been submitted.
11. Limitation of Liability
To the fullest extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses resulting from the use of this website, third-party services, shipping carriers, or circumstances outside our reasonable control.
Nothing in these Terms limits consumer rights that cannot legally be excluded.
12. Privacy
Personal information collected through this store is handled in accordance with our Privacy Policy.
Because our store is powered by Shopify, certain information may also be processed by Shopify and other service providers necessary to operate the store.
13. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will be published on this website.
14. Contact Information
Questions regarding these Terms of Service may be sent to:
GC Xmas Trees
Operated by: Yiwu Shizi Home Furnishings Co., Ltd.
Chinese legal name: 义乌市柿子家居用品有限公司
Email: gcxmastrees@outlook.com
Address: 1st Floor, No. 17, Building 8, Meihu Xincun, Jiangdong Subdistrict, Yiwu, Jinhua, Zhejiang, China
Unified Social Credit Code: 91330782MACLGJGN77